Privacy Policy
Last updated October 21, 2026
This Privacy Policy explains how Organic Nails And Spa 2, doing business as Organic Nails & Spa (“we”, “us” or “our”), collects, uses and protects your information when you visit https://organicnailsandspa.com, use the texting consent widget on our website, book an appointment or receive text messages from us. This policy is published at https://organicnailsandspa.com/privacy-policy/.
By using our website or services, you agree to the practices described here.
1. What Information We Collect
- Contact details such as your name, mobile phone number and email address
- Appointment details including the services you choose, preferred dates and times and your booking history with us
- Anything you write in a website form or message, such as a question about a service
- Health notes you choose to share, such as allergies, skin sensitivities or conditions like diabetes, so we can serve you safely
- Your SMS consent record from our texting consent widget, including which boxes you checked and the date and time you opted in
- Technical data collected automatically when you browse our site, such as IP address, browser type, device type, pages viewed and the site that referred you
We don’t store full payment card numbers on our website. Card payments are handled by our booking and payment providers.
2. How We Use Your Data
- To schedule, confirm, remind you about and manage your appointments
- To answer your questions and requests
- To send text messages you’ve agreed to receive, as described in Section 3
- To note allergies or health conditions so your nail tech can choose safe products and techniques
- To improve our website, services and customer experience
- To keep records required by law and protect against fraud or misuse
3. SMS Opt-In Details
Program name
Organic Nails And Spa 2 Text Messaging
How you opt in
You opt in only through the texting consent widget on our website. The widget has two optional checkboxes, and neither is checked by default:
- One box to receive appointment and customer care messages
- One box to receive promotional messages
You can check either box, both or neither. Our contact forms do not have texting checkboxes and do not sign you up for texts. Giving consent is not a condition of any purchase or service.
Message types
- Appointment and customer care box: appointment confirmations, appointment reminders, rescheduling and cancellation notices and replies to your questions
- Promotional box: special offers, seasonal promotions and gift card news
Message frequency
Message frequency varies depending on your appointments and the boxes you checked.
Opting out and help
Reply STOP to any message to stop receiving texts. Reply HELP for help. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
4. Cookies & Tracking
Our website uses cookies and similar technologies to keep the site working, remember your preferences, understand how visitors use our pages and measure our marketing. Some cookies are set by service providers like our website host, analytics tools, the texting consent widget and embedded maps or booking tools.
You can block or delete cookies in your browser settings. Some parts of the site, like online booking or the texting widget, may not work properly if you do.
5. Data Security
Our website is served over an encrypted SSL/TLS connection, so information you send through our forms and widget is encrypted in transit. Card payments are processed by PCI-DSS compliant payment providers and we never see or store your full card number. Access to customer records is limited to the people who need it to serve you.
No system is perfectly secure, but we take reasonable technical and organizational steps to protect your information.
6. Your User Rights
Depending on where you live, including under Virginia law, you may have the right to:
- Ask what personal information we hold about you
- Ask us to correct information that’s wrong
- Ask us to delete your information, unless we need to keep it for legal reasons
- Opt out of text messages at any time by replying STOP
- Opt out of promotional messages while still getting appointment messages
To make a request, contact us using the details in Section 9. We’ll respond within a reasonable time and may need to confirm your identity first.
7. Age Restriction 18+
Our website forms, texting consent widget and SMS program are intended for people 18 years of age or older. We do not knowingly collect personal information from anyone under 18. Appointments for children must be booked by a parent or guardian. If you believe a minor has given us their information, contact us and we’ll delete it.
8. Sharing & Disclosure
We do not sell or rent your personal information. We only share it when we need to:
- With service providers who help us run the salon, such as our online booking platform, customer messaging platform, text message delivery provider and payment processors. They may only use your information to provide services to us
- When required by law, court order or a valid legal request
- To protect the rights, safety and property of our guests, staff or business
- As part of a sale or transfer of the business, in which case this policy continues to apply to your information
Mobile numbers and SMS consent are never shared for marketing purposes, as stated in Section 3.
9. Contact Us
Questions about this policy or your information? Reach us here:
Organic Nails And Spa 2 (Organic Nails & Spa)
We may update this policy from time to time. The date at the top shows when it was last changed.